How to change and reset passwords in MIMS for Android?

Applies to:  MIMS for Android

For security reasons or perhaps ease of access, some customers prefer to change their existing passwords.  Below are the necessary steps to change your passwords.

Changing passwords:

MIMS Android portal

  • Click on “Manage your account”.
  • Select “My Details” tab on the upper right-side corner.
  • Type and re-confirm your new password then click on “Save changes” below the screen.

MIMSAndroid_password_change_final

  • Congratulations!  You have successfully changed your MIMS for Android password.

 

Resetting passwords:

  • From the MIMS for Android App login screen, type in your registered email account then tap on the “Reset here” area.

MAnd reset1

MAnd reset2_final

  • Check your email for your new password (sample email below).

MAnd reset email_final

  • You can now use the system generated password. Should you require a different password, click on the URL link provided in the email and follow the succeeding steps below.
  • Log into MIMS subscription management portal using your registered email address and the system generated password.

MIMS Android portal

  • Click on “Manage your account”.
  • Type and re-confirm your new password then click on “Continue”.

MIMSAndroid_password_change2_final

  • Congratulations! You have successfully changed your password which you can now use on your MIMS for Android App.