Applies to:  eMIMS Classic, MIMS IVS, MIMS New Zealand

Background
In rare cases, security settings on a computer can prevent SETUP.EXE from running a separate program in the windows TEMP subdirectory. This makes the program unable to check the validity of an entered CD Key.

We have been unable reproduce this problem, so we do not know the exact cause. It may be Virus protection software interfering with the setup process.

Resolution
SETUP.EXE actually passes control to SETUP32.EXE. There is a workaround built into SETUP32.EXE. If you run this with the command line switch /CDKey appended, then this should bypass the check of the CD Key, and SETUP32.EXE should be able to run to completion. There are two simple ways of generating this command line

Type it in manually
– From the Start menu, choose Run
– Type Z:\SETUP\SETUP32.EXE /CDKey (replace Z: with your CD drive letter).
– Click OK to run the program
Use Drag-and-Drop to generate a fully qualified path name, adding the command line switch manually
– From the Start menu, choose Run
– Open an explorer window of the eMIMS CD (usually, this will open automatically when you insert the CD).
– Double-click on the SETUP folder

Click and drag the SETUP32.EXE icon from the explorer window to the Open box on the Run dialog.

Release the mouse button to drop the icon in the Open box.
Click at the end of the text in the Open box to position an insertion point at the end.
Type a space followed by the command line switch /CDKey

(in this example, the CD Drive is F:\)

Click OK to run the program
It is important that you type the CD Key carefully.
If you make an error, when eMIMS is run it will fail on with a CD Key error.

If this happens you can fix this by editing the CDKey or the UserName values located in the registry HKEY_LOCAL_MACHINE\SOFTWARE\EMIMS (details for this are beyond the scope of this article – call support for assistance).